Upcoming Classes

Google Apps Deployment Essentials (Apps200)

This instructor-led course provides participants with a comprehensive hands-on overview to activate, configure, and deploy Google Apps for Business to their customers. The course is taught by a Google Apps Deployment Certified instructor.

The course covers the following topics:

• Domain registration and verification
• Managing multiple domains
• Managing organizations 
• Provisioning users
• Managing groups and contacts
• Configuring calendar service and resources
• Managing Google Apps customer accounts using the Reseller Tools
• How and where to go for Support
• Adding new services
• Overview of migration strategies
• Configuring Google Apps Directory Sync
• Configuring migration tools for switching from MS Exchange and Outlook to Google Apps
• Authentication and Security 
• Mail delivery architectures
• Managing Coexistence
• Configuring Postini Services integrated with Google Apps

Course Prerequisites

• Complete the Google Apps introduction video tutorial
• Read the Basic Guide to DNS

Pre-Course Work (Apps100)

To maximize the time for your Apps200 course, you should complete the following prework prior to class.

1. Complete the Fundamentals of Google Apps course: Apps100
2. If you need further instruction on Google Apps, view the following eLearning videos.
3. Students should have the following software installed:
   • Remote Desktop (Windows or Mac)
   • VPN Client (VPN for Windows [direct link to .exe file], Viscosity VPN for Mac OS X)
   • Optional Installation: Python 2.6.6

Course Outline

Day 1

Managing Multiple Domains

• Review domain essentials and terms
• Why and how to verify domain with Google Apps
• When and how to activate email
• Multiple domain considerations

User Management

• Configuring organizations
• Analysis of different methods of provisioning users
• Manual creation of users
• CSV file upload of users
• Shared Contacts
• Pilot strategies
• Overview of different types of groups
• Configuring User-Managed groups
• Comparison of organizations and groups

Calendar

• Sharing calendars
• Domain settings
• Configuring calendar resources
• Delegation of Calendar and Mailbox

Reseller Console

• Overview and demo

Support

• Overview

Day 2

Google Apps Directory Sync

• Overview of Tool
• Implementation

Migration Strategies

• Analysis of different types of Mail Migration Solutions - Server and Client
• Overview of migration tools

Migration Tools when Switching from MiscroSoft Exchange and Outlook

• Overview of tools
• Google Apps Migration - Microsoft Exchange
• Google Apps Migration - Microsoft Outlook
• Google Apps Sync - Microsoft Outlook
• Implementation

Calendar Inter-Operability

• Overview of MS calendar connectors
• Co-existence strategies for pilots and production

Day 3

Security

• Security Overview
• Secure connectivity (SSL options)
• Configuring an existing Single Sign-On solution
• Configuring OpenID

Overview of Mail Delivery Architectures

• Dual delivery
• Direct Delivery
• Split delivery
• Pilot
• Pilot to Production
• Mail Gateway

Mobile Options

• Overview of Mobile Options
• Considerations of Blackberry Enterprise Server

Integrated Postini Services for Google Apps

• Activate Postini Services integrated with Google Apps for Business
• Understand when and when not to activate Postini Services
• Configuring Postini Services for Google Apps for Business using Postini
• Administration Console
• Manage organizations and users
• Configure filtering policies such as attachment, content policies and TLS
• Customize the user experience such as notifications and language
• Add additional administrators

Day 4

Postini Stand-alone Services

• Understand differences between Postini standalone vs. Integrated with Google Apps
• Overview of Postini mail delivery architecture - split delivery
• Ordering standalone Postini Services

Deployment Overview and Planning

• Understand what it takes for customers to migrate to Google Apps
• Deploying Google Apps

Class Project: Putting all the pieces together